Privacy Policy

1. Introduction

TrustScope, Inc. ("TrustScope," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI governance platform and related services.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and billing information necessary to provide our services.

AI Agent Data

TrustScope processes AI agent traces, including prompts, responses, tool calls, and metadata, as directed by you. This data is processed solely to provide our governance services and is stored in accordance with your data retention settings.

Usage Data

We collect information about how you interact with our dashboard, including pages viewed, features used, and actions taken.

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents

4. Data Retention

AI agent trace data is retained according to your subscription tier:

• Monitor (Free): 30 days
• Protect ($49/mo): 90 days
• Enforce ($199/mo): 1 year
• Govern (Enterprise): 7 years

You may request deletion of your data at any time by contacting privacy@trustscope.ai.

5. Data Security

We implement industry-standard security measures including:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Hash-chained audit trails with optional blockchain anchoring
• Role-based access controls
• Regular security assessments
• SOC 2 Type II compliance (in progress)

6. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform
• Professional advisors (lawyers, accountants, auditors)
• Law enforcement when required by law
• Other parties in connection with a merger or acquisition

7. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, contact privacy@trustscope.ai.

8. International Transfers

Your data may be transferred to and processed in the United States. We use Standard Contractual Clauses and other safeguards for international transfers.

9. Contact Us

For privacy-related inquiries:

TrustScope, Inc.
Email: privacy@trustscope.ai

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.